Shipping & delivery
Free US shipping over $125
Track your order
Sign in with the email from your order to see every package and its tracking.
How long it takes
You order
Until we start preparing it, you can change the address or cancel for a full refund, in your account.
We get it ready
Running gear leaves us within 5 business days. Posters, graphic tees, and hoodies are printed to order in 3 to 4.
It ships
Each package gets its own tracking email. Tracking can take 24 to 48 hours to start updating.
On its way
Usually 3 to 4 business days in the US. Business days are weekdays, not counting US holidays.
Delivered
Not there? Check around your door and ask neighbors, then give it 24 hours before you contact us.
Where it ships from
Running gear
Half tights, split shorts, shirts, and singlets.
- Packed and shipped from Eau Claire, Wisconsin.
- Leaves us within 5 business days.
- Usually 3 to 4 business days in transit.
Posters, graphic tees, and hoodies
Printed and shipped by our print partners.
- Printed in 3 to 4 business days.
- Usually 3 to 4 business days in transit.
- Ordered with running gear? They can arrive in separate packages, each with its own tracking email.
Questions
Can’t find your answer? Contact us and someone on our team will get back to you within 48 hours.
How much is shipping?
- US orders over $125: free standard shipping.
- US orders under $125: a flat $7.
- International: calculated at checkout. Duties, taxes, and customs fees are set by your country and paid by you.
Can I change or cancel my order?
Yes, until it starts being prepared. Sign in to your account with the email from your order to change the address or cancel for a full refund, or contact us.
Once it’s being prepared or has shipped, it can’t be changed, but the carrier can often redirect the package or hold it for pickup.
How do I track my order?
You get a tracking email the moment each package ships, and tracking can take 24 to 48 hours to start updating. Every order and its tracking live in your account: sign in with the email you used at checkout (no password).
What if my package says delivered but isn’t here?
Check around your door and mailbox, ask neighbors, and give it 24 hours, since carriers sometimes scan packages as delivered early. Still missing? Contact us with your order number and we’ll work it out with the carrier.
If you added Shipping protection at checkout, file within 14 days of delivery and we reship your order or give store credit once the claim is approved.
Do you ship internationally?
Yes. Shipping for your country is calculated at checkout, and the options show there. Duties, taxes, and customs fees are set by your country and paid by you.
Which carriers do you use?
Most US packages go by USPS or UPS. Printed items sometimes travel with a regional carrier, and your tracking email names it.
Need more help?
Confused about something, or can’t find your answer? Contact us and we’ll try to get back to you within 48 hours.
