Shipping
Contact usHow much is shipping?
Free standard shipping on US orders over $125. Under that, US shipping is a flat $7. International shipping is calculated at checkout.
When will my order arrive?
Running gear leaves us within 5 business days, then usually takes 3 to 4 business days in transit. Posters, graphic tees, and hoodies are printed to order: 3 to 4 business days to print, then usually 3 to 4 in transit. Full shipping details.
Why did my order come in two packages?
Running gear ships from us, and posters, graphic tees, and hoodies ship from our print partners. Mixed orders can arrive separately, each with its own tracking.
How do I track my order?
Every package gets a tracking email when it ships, and you can see all your orders in your account. Tracking can take 24 to 48 hours to start updating.
Do international orders pay customs?
Yes. Duties, taxes, and customs fees are set by your country and paid by you. We have no control over them.
What if my package says delivered but isn’t here?
Check around your door, your mailbox, and with neighbors, and give it 24 hours, since carriers sometimes scan packages as delivered early. Still missing? Contact us with your order number and we’ll work it out with the carrier. If you added Shipping protection at checkout, we reship or give store credit once the claim is approved.
Orders
Can I change my address or cancel my order?
Yes, until it starts being prepared. Sign in to your account with the email from your order to change the address or cancel for a full refund, or contact us. Once it’s being prepared or has shipped, it can’t be changed, but the carrier can often redirect the package or hold it for pickup.
How does buy 2, get 1 free work?
Add any three pairs of shorts (half tights or split shorts) and the lowest priced pair is free. Posters work the same way on their own: add three and the lowest priced one is free. Both apply automatically in your cart, no code needed.
What payment methods do you take?
All major credit cards, PayPal, Shop Pay (including installments), Apple Pay, and Google Pay. Every option shows at checkout.
Why was I charged if my payment failed?
If you didn’t get an order confirmation email, the order didn’t go through. The pending charge is an authorization hold and drops off on its own, usually within a few business days depending on your bank.
Why does it say my zip code doesn’t match?
Enter the zip code where your card statements go. If you’re still charged after this error, the hold drops off on its own.
Returns
What is your return policy?
Running gear can be returned or exchanged within 30 days of delivery, unworn and unwashed, with the original tags and packaging. Posters, graphic tees, and hoodies are printed to order, so they can’t be returned for size or a change of mind, but we replace them free if they arrive damaged, misprinted, or wrong. Full return policy.
How do I start a return or exchange?
Start it in your account, or contact us with your order number and email. Returns started in your account are reviewed by someone on our team, and you get an email with next steps, usually within 48 hours.
What if my order arrives damaged or wrong?
Sorry about that. For posters, graphic tees, and hoodies, contact us and send photos of the problem, the packaging, and the shipping label. We replace it free and you keep the original. For running gear, start an exchange and tell us what happened.
How long does a refund take?
2 to 7 business days after your return arrives, back to your original payment method.
Sizing and gear
What size should I get?
Check the size chart and the size notes on each product page. Half tights are compression, so they fit snug by design. Between sizes? Go up for comfort, or stay true to size for race-day compression.
Do the half tights have a phone pocket?
Yes, a rear pocket sized for your phone. The split shorts have gel-sized pockets in the liner instead.
Need more help?
If you have any more specific questions that aren’t answered here, contact us.
We try to get back to you within 48 hours.



