Privacy policy

This Privacy Policy outlines how Run Culture ("the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact If you have any questions, need further information about our privacy practices, or wish to file a complaint, please reach out to us via email at runculture.store@gmail.com.

Collecting Personal Information During your visit to the Site, we collect specific information about your device, interactions with the Site, and the necessary data to process your purchases. Additionally, if you contact us for customer support, we may collect further information. We refer to any information about an identifiable individual as "Personal Information". Below is a list of the Personal Information we collect and the reasons for its collection:

Device Information

Purpose of Collection: To ensure accurate loading of the Site and to perform analytics on Site usage for optimization.
Source of Collection: Collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site.
Disclosure for a Business Purpose: Shared with our processor, Shopify.
Personal Information Collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.

Order Information

Purpose of Collection: To provide products or services, process payment information, arrange shipping, issue invoices and/or order confirmations, communicate with you, screen orders for potential risks or fraud, and send you information or advertising about our products or services based on your preferences.
Source of Collection: Directly collected from you during the purchase process.
Disclosure for a Business Purpose: Shared with our processor, Shopify.
Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

Customer Support Information

Purpose of Collection: To offer necessary and required customer support to you and our customers.
Source of Collection: Collected from you and our customers when they seek support.

Sharing Personal Information We share your Personal Information with service providers to assist us in providing our services and fulfilling our contracts with you, as outlined above. For example:

We utilize Shopify to power our online store. You can learn more about how Shopify handles your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, lawful requests for information, or to protect our rights.

Do Not Track Please be aware that because there is no consistent industry standard for responding to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such signals from your browser.

Changes This Privacy Policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints If you wish to make a complaint, please contact us via email using the details provided under "Contact" above. If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.